Shipping Policy

1. Shipping Locations
We offer delivery across India. Currently, we do ship internationally.

2. Processing Time
Orders are typically processed within 1-2 business days. Please note that processing time may vary during peak seasons or in case of product customization. You will receive a notification once your order is shipped, along with tracking details.

3. Delivery Time

  • Metro Cities: 3-7 business days
  • Non-Metro Cities & Remote Areas: 7-10 business days

Delivery time is calculated from the day your order is shipped, and is subject to third-party carrier delays. Please allow extra time during festive seasons or national holidays.

4. Shipping Charges

  • Free Shipping: We offer free shipping on all orders above ₹10000.
  • Standard Shipping: For orders below ₹5000, a nominal shipping fee of ₹1000 will apply.
  • Shipping charges will be displayed at checkout before finalizing your order.

5. Tracking Your Order
Once your order is dispatched, we will send you a tracking number via email or SMS. You can track your shipment on the respective courier's website.

6. Delivery Issues
In case of any issues with delivery, such as delayed or lost shipments, please contact our customer support team within 7 days of the expected delivery date. We will assist you in resolving the issue.

7. Address Accuracy
Please ensure that the shipping address provided is complete and accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

8. Damaged or Defective Items
In case you receive a damaged or defective product, please notify us within 24 hours of receiving the item. Refer to our Returns and Exchanges policy for more details.

9. COD (Cash on Delivery)
We accept Cash on Delivery (COD) for orders within India, subject to availability in your location. The COD fee will be communicated at checkout.

10. Customs and Import Duties
As we ship within India and International, no additional customs charges or import duties apply to your order.

11. Shipping Partners
We partner with leading courier services like [insert names of courier partners, e.g., Blue Dart, Delhivery, DTDC, etc.] to ensure timely and safe delivery.